Choosing an Air Source Heating Supplier

An air source heat pump can offer exceptional heating and cooling solutions to a range of properties. When installed properly, these systems can deliver up to three units of energy for every unit it consumes. This is possible because heat pumps move heat, rather than converting it from a fuel into heat, through the process of combustion.
Choosing an air source heating supplier means finding a reliable company that puts performance and customer satisfaction first. Following, we’ll cover some questions that you should ask when deciding which air source heat pump installers and suppliers to work with.

1. Are You MCS Certified?

Currently, the government is offering incentives to people who install renewable energy heating solutions in their homes or businesses. These incentives are offered through the Renewable Heat Initiative, which includes air source heat pumps. However, to get the most out of your access to finance schemes, you will need to choose a supplier that is MCS certified. This means that the company must be recognised under the Microgeneration Certification Scheme.

2. How Long Have You Worked with Air Source Heat Pumps?

Though experience isn’t always as important as skill, it can be reassuring to learn how long a specific supplier has worked with air source heat pumps. Asking this information can provide you with a background into the company that you’re working with.

3. Which Heat Pumps Can You Supply?

As with most electrical systems, some heat pumps have better testimonials than others. If you’re unsure what kind of pumps you are looking for to work with your project, then it may help to look at air source heat pump reviews for help.

4. Do You Have Any Testimonials?

Air source heat pump reviews aren’t the only testimonials worth considering when choosing a supplier. In some cases, suppliers may be able to offer reviews and recommendations offered by their previous customers over time. This can give you a unique insight into what working with this company is like.

5. Do You Have Someone I Can Talk to About Heat Pumps?

Heat pumps are still largely underutilised in the UK, which means that there are many questions surrounding their installation and operation. Having an expert on hand to speak to about your needs can be useful when searching for a supplier.

6. Do You Provide Expert Air Source Heat Pump Installers?

Air source heat pump installers and suppliers are not always the same thing. A good local supplier may also be able to put you in touch with a useful installer in your area, or a company that can be relied upon to give a good quotation.

7. What Is the Lowest Ambient Temperature the Heat Pump Can Cope With?

Though heat pumps can cope with extremely low temperatures, a factor that makes them ideal for UK climates, it’s important to choose a supplier that offers pumps that can work with sub-zero temperatures. The design temperatures often specified in Microgeneration Installation Standards are different for certain parts of the UK. For instance:

  • London: -1.8° C
  • Glasgow: -3.9° C
  • Edinburgh: -1.8° C
  • Cardiff: -3.9° C
  • Birmingham: -3.4° C
  • Belfast: -1.2° C
  • Plymouth: -1.2° C
  • Manchester: -2.2° C

8. What Warranty Will You Offer?

Some suppliers will expect you to simply use the warranty that is offered by the manufacturer, whereas others will have their own warranties to provide. It’s worth getting information about this in advance.

9. What are the Noise Levels of These Pumps?

Some air source heating solutions can be very loud. A good supplier should be able to provide you with information about how much noise you can expect to generate.